1161 Taifa Road, Moshi, Tanzania +255 768 884 042 info@lindotravel.com

Help Center - Lindo Travel & Tours

Help Center

Welcome to the Lindo Travel & Tours Help Center! Here, you can find answers to your questions about planning and booking your unforgettable safari in Tanzania.

Popular Topics

How to Book

  1. Select Your Package: Browse our safari packages and choose the one that suits your preferences.
  2. Make a Deposit: Complete your booking by paying the required deposit through our secure payment portal.
  3. Receive Confirmation: You will receive a confirmation email with all your booking details.
  4. Request Special Arrangements: Contact us for any specific requests or add-ons.

Contact Information

Have more questions? We're here to help!

Payment Information

  • Accepted Payment Methods: We accept major credit cards, PesaPal, and bank transfers.
  • Deposit Requirements: A 30% deposit is required to secure your booking.
  • Refund Policies: Please see our Cancellation Policy for detailed information.

Cancellation and Refund Policies

  • Cancellation Policy: You can cancel your booking up to 30 days before departure for a full refund minus the deposit.
  • Non-Refundable Fees: Some fees may be non-refundable.

Pre-Trip Preparation

Packing List

  • Lightweight clothing in neutral colors.
  • Sturdy walking shoes.
  • A hat, sunglasses, and sunscreen.
  • Binoculars and a camera.

Health & Safety

  • Vaccinations: Consult your doctor for recommended vaccinations.
  • Malaria Prevention: Anti-malarial medication is advised.

Visa Information

Most travelers need a visa to enter Tanzania. Apply online via the Tanzanian eVisa system.

Weather & Climate

The dry season (June to October) is ideal for safaris. Be prepared for cooler mornings and warm afternoons.

Transportation & Arrival Information

Getting to Tanzania: Fly into Kilimanjaro International Airport (JRO) or Julius Nyerere International Airport (DAR).

Airport Transfers: Transfers can be arranged for you; please inform us in advance.

Safari Etiquette & Safety

  • Always stay inside your vehicle during game drives.
  • Keep noise to a minimum to avoid disturbing wildlife.
  • Follow your guide’s instructions at all times.

Trip Insurance Information

We strongly recommend purchasing travel insurance that covers trip cancellations, medical emergencies, and evacuation services. Check with your provider for appropriate coverage.

Sustainability and Eco-Tourism

At Lindo Travel & Tours, we are committed to sustainable tourism. We work closely with local communities and promote responsible travel practices. Here are some tips to minimize your environmental impact:

  • Use refillable water bottles.
  • Respect wildlife and their habitats.

Customer Reviews & Testimonials

We value your feedback! After your trip, please share your experience with us by sending an email or posting a review on TripAdvisor & SafariBookings

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