1161 Taifa Road, Moshi, Tanzania +255 768 884 042 info@lindotravel.com

Help Center - Lindo Travel & Tours

Help Center

Copyrights © 2024 Lindo Travel & Tours. All rights reserved.

Welcome to the Lindo Travel & Tours Help Center! Here, you can find answers to your questions about planning and booking your unforgettable safari in Tanzania.

Popular Topics

How to Book

  1. Select Your Package: Browse our safari packages and choose the one that suits your preferences.
  2. Make a Deposit: Complete your booking by paying the required deposit through our secure payment portal.
  3. Receive Confirmation: You will receive a confirmation email with all your booking details.
  4. Request Special Arrangements: Contact us for any specific requests or add-ons.

Contact Information

Have more questions? We're here to help!

Payment Information

  • Accepted Payment Methods: We accept major credit cards, PesaPal, and bank transfers.
  • Deposit Requirements: A 30% deposit is required to secure your booking.
  • Refund Policies: Please see our Cancellation Policy for detailed information.

Cancellation and Refund Policies

  • Cancellation Policy: You can cancel your booking up to 30 days before departure for a full refund minus the deposit.
  • Non-Refundable Fees: Some fees may be non-refundable.

Pre-Trip Preparation

Packing List

  • Lightweight clothing in neutral colors.
  • Sturdy walking shoes.
  • A hat, sunglasses, and sunscreen.
  • Binoculars and a camera.

Health & Safety

  • Vaccinations: Consult your doctor for recommended vaccinations.
  • Malaria Prevention: Anti-malarial medication is advised.

Visa Information

Most travelers need a visa to enter Tanzania. Apply online via the Tanzanian eVisa system.

Weather & Climate

The dry season (June to October) is ideal for safaris. Be prepared for cooler mornings and warm afternoons.

Transportation & Arrival Information

Getting to Tanzania: Fly into Kilimanjaro International Airport (JRO) or Julius Nyerere International Airport (DAR).

Airport Transfers: Transfers can be arranged for you; please inform us in advance.

Safari Etiquette & Safety

  • Always stay inside your vehicle during game drives.
  • Keep noise to a minimum to avoid disturbing wildlife.
  • Follow your guide’s instructions at all times.

Trip Insurance Information

We strongly recommend purchasing travel insurance that covers trip cancellations, medical emergencies, and evacuation services. Check with your provider for appropriate coverage.

Sustainability and Eco-Tourism

At Lindo Travel & Tours, we are committed to sustainable tourism. We work closely with local communities and promote responsible travel practices. Here are some tips to minimize your environmental impact:

  • Use refillable water bottles.
  • Respect wildlife and their habitats.

Customer Reviews & Testimonials

We value your feedback! After your trip, please share your experience with us by sending an email or posting a review on TripAdvisor & SafariBookings

How to Book A Safari With Us

Planning the adventure of a lifetime is just a few clicks away! At Lindo Travel & Tours, we’ve simplified the process of booking your dream safari. Follow these easy steps to secure your unforgettable experience.

1. EXPLORE OUR PACKAGES

Browse our diverse range of safari options, from thrilling game drives in the Serengeti to relaxing beach gateways in Zanzibar. You can also customize a safari to fit your specific interests, budget, and schedule.

2. CONTACT US

Get in touch with our friendly team via email or phone to inquire about availability or to request a tailored safari package. We’re here to answer any questions and provide expert recommendations.

3. CONFIRM YOUR ITINERARY

Once you’ve decided on your perfect safari, we’ll send you a detailed itinerary along with pricing and payment options. You’ll the chance to review and make adjustments to ensure it meets your expectations.

4. SECURE YOUR BOOKING

Easily book your safari by making a secure payment online through our trusted payment partners. Once payment is confirmed, your booking is locked in and you’ll receive a confirmation email with all the necessary details.

5. PREPARE FOR YOUR ADVENTURE

After booking, we’ll provide you with all the important information you need to prepare for your safari, including packing tips, safety guidelines, and travel logistics.

We’re committed to offering Sustainable and Responsible Travel Experience that support local communities and preserve the natural beauty of Tanzania.

CAN I MODIFY MY BOOKING

Yes, you can modify your booking with Lindo Travel & Tours! We understand that travel plans can change. If you need to adjust your itinerary, we’re here to help. Modifications can include changes to the travel dates accommodations, or even the activities you have booked.

To request a modification, please follow these steps:

1. Contact Us

Reach out to our team via email or phone as soon as possible with the details of the changes you’d like to make.

2. Review Availability

We’ll check availability for your requested changes and provide alternative options if needed. Please note that modifications are subjected to availability and any price differences.

3. Confirm Changes

Depending on the nature of the changes and timing, modification fees may apply. We’ll do our best to minimize any additional costs and ensure a smooth adjustment to your booking.

We recommend contacting us well in advance of your travel date to ensure the best chances of accommodating your requested changes.